Faq

FAQ

frequently Ask Questions

Have questions you want answers to?

We provide a diverse range of water sports activities, including:

  • Jet Skiing

  • Banana Boat Rides

  • Snorkeling

  • Surfing Lessons

  • Stand-Up Paddleboarding (SUP)

  • Kayaking

  • Scuba Diving

  • Fishing Tours

  • Catamaran Sailing

  • Parasailing

  • Whale & Dolphin Watching

Note: Availability of activities may vary based on weather conditions and seasonal factors.

No prior experience is necessary. Our certified instructors provide comprehensive safety briefings and guidance to ensure a safe and enjoyable experience for participants of all skill levels.

Safety is our top priority. We ensure:

  • Provision of life jackets and necessary safety gear.

  • Regular maintenance and inspection of all equipment.

  • Presence of certified instructors and lifeguards during activities.

  • Adherence to international safety standards and protocols.

Yes, many of our activities are family-friendly. We offer tailored experiences suitable for children aged 6 and above. Please inform us in advance about the ages and preferences of your group so we can recommend appropriate activities.

We recommend bringing:

  • Swimwear

  • Towel

  • Sunscreen

  • Hat and sunglasses

  • Waterproof camera (optional)

  • Change of clothes

We provide all necessary equipment for the activities.

  • Cancellations made 48 hours prior to the scheduled activity: Full refund.

  • Cancellations made within 24-48 hours: 50% refund.

  • Cancellations made less than 24 hours prior: No refund.

Note: Refunds are processed within 7 business days.

Yes, we offer customized packages for groups, corporate events, team-building activities, and special occasions. Please contact us directly to discuss your requirements and receive a tailored proposal.

While we do not provide transportation services, we can assist in arranging local transport upon request. Please contact us in advance to discuss options.

While we do not offer on-site accommodation, we can recommend nearby hotels and guesthouses to suit various budgets and preferences.

Absolutely! We offer photography and videography services to capture your adventure. Please inform us in advance if you're interested in this service.

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